Yes, you can. But you must notify us as soon as possible. Important: if your order has already left our warehouse, extra fees will apply to cancel or modify your order. Send us an email at info@tiredirect.ca with your complete name, order number and the change needed.
We benchmark our prices many times a year. We do try to offer the better prices! You saw a better price elsewhere? We can price match under a few conditions: for example, the SKU must be the same and the price must not be discounted. Contact us for more information by chat, email or by phone at 1 855 380-5285.
Some tire manufacturers will use the term “all-season” in their tire name, but are they really made for winter? Not so fast! “All-season” doesn’t mean “all-weather”. Depending on the brand, the treads are not designed for rough winter conditions.
Contact us by email at info@tiredirect.ca before buying all-season tires to make sure they fit your needs. You can also listen to our expert Teddy to learn more!
There are different ways to know if your tires are still good, such as the quarter test. Simply take a quarter and insert it between two grooves in the bottom of the tire, making sure that the nose of the moose is facing down. If the moose nose disappears, your tires are still good. If the nose is visible, you should consider changing your tires for your own safety. The thickness is less than 6/32.
Of course! Nitrogen offers a lot of benefits, like a stable tire pressure and a reduced fuel consumption. You will have the option to add it to your shopping cart if you buy wheels too. Nitrogen has many more advantages, find out more here!
You can, but it is not recommended! Above 7 degrees, the tire compound loses its effectiveness, reducing the tire's handling qualities which you would get with a summer or all-season tire.
You should not drive on a flat tire, even to the nearest gas station! It could do more damage to your tires. Instead, put on your spare tire to go to your nearest garage or call a tow truck. To prevent this annoying situation, you can buy a portable tire inflator you can keep in your car in the event of a flat.
Of course you can! Ordered the wrong size? Changed your mind? We can take back your unused and unmounted tires within 30 days after delivery date. Send us an email at info@tiredirect.ca with your order number. We will guide you with the steps to follow to return your order and get refunded.
Please note that some conditions apply: read more in our Returns and refunds section.
Let’s talk together to learn more about your needs! Contact us at 1 855 380-5285 or send us an email at info@tiredirect.ca.
Unfortunately no. Due to fraud prevention, we only ship to the billing address. As such, we thank you in advance for your understanding.
Unfortunately no as we need a signature upon delivery.
We deliver almost anywhere in Canada except Yukon, Northwest Territories, Newfoundland and some rural areas. Please note that we do not ship to the USA.
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